![]() Please follow the link below to reactivate your account.įor Pointy to work, we need to see frequent sales data for UPCs from your Lightspeed Retail POS (R-Series). Have you upgraded your Lightspeed Retail POS (R-Series) recently or made any changes to your setup? The link from Lightspeed Retail POS (R-Series) to Pointy might not be active because of account changes. Learn how to add UPC barcodes on Lightspeed Retail POS (R-Series) and get your products on Pointy. These must be manufacturer codes (UPC or EAN codes), rather than codes you have created yourself. Therefore, for Pointy to work well, your Lightspeed Retail POS (R-Series) inventory needs to have associated barcode numbers. Pointy integrates with your Lightspeed Retail POS (R-Series) by collecting your product barcode numbers and finding an image and description to match each one. Adding UPC barcodes to your Lightspeed Retail POS (R-Series) But, if your setup is complex or you just don't have the time, talk to your Account Manager who can help you find some onsite service options in your region.If we aren't receiving data from your Lightspeed Retail POS (R-Series), please follow the below troubleshooting steps.Here is a shortcut to our easy-to-follow guides on connecting hardware. So, you could say that small businesses, particularly those in retail and hospitality, are the. Lightspeed POS has been carefully designed so that just about anyone can set it up. Going public in mid-2019, Lightspeed Commerce.Already have your POS devices? Download the Lightspeed POS App now. ![]() Note: We do not recommend or support any software package that emulates or virtualises Android or iOS. Please be aware we have seen performance issues crop up on older 'POS Appliance' style devices that can often be attributed to old age of the hard drive or underpowered processors (ie the Celeron J1900 is commonly seen on these units and can at times struggle with O-Series). It's hard to give specific hardware requirements as different sized stores need different levels of horsepower, but arguably if your device can handle Netflix or Youtube at 1080P there's a good chance Lightspeed O-Series should be okay. (ARM based devices like the Raspberry Pi or the Surface Pro X are not supported) The Windows PC must be using an 圆4 based processor. Lightspeed O-Series is supported on Google Chrome on Windows 10 or higher. Most modern PCs under 5 years old should have no problem running Lightspeed O-Series. Pro Tip - If you are planning on using a Windows or MacOS computer for any of your POS registers then, you will need to use the Intelligent printing method - please note that printers using this method are becoming difficult to source. We also do not support Android emulation software.īrowser Compatibility - Lightspeed is developed and optimised for use with Google Chrome specifically (not Chromium variants such as Edge or Brave). Lightspeed POS is also only available on the Google Play store and will not be made available on any alternative storefronts nor will the. * = Please note that 'Android Go' and other cut-down versions of Android are not supported. Must be a Google Play Services compatible device.Other devices should be compatible if they meet these specifications, but please note there can be hardware limitations on certain devices beyond our control. Lightspeed has an app that is compatible with Android, it is tested and has full support on the following devices. However, if you prefer other options, the following operating systems are also supported: While Lightspeed O-Series is compatible with the following systems, please note that certain features like Bluetooth printing are not supported.įor the best experience, we highly recommend using a recent model iOS device.
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